have been providing computer support for Junction Street
Medical Associates and we remain extremely happy with the
service we have received.
When running a business, good technical support and a good
response time are vital. GB Consulting have been prompt to
respond to critical situations and have been flexible to our
business needs. They have assisted our business with advice
regarding the purchase and set-up of a network that spans
three locations and have been willing to think outside the
square to look at solutions particular to our place in the
health care industry.
Trouble shooting has been a particular
strong point and even when I have caused havoc by trying to
address an issue myself and (unintentionally) stuffing up
badly, GB Consulting have been able to come to the rescue
and get the technology working again.
In choosing a professional to address our IT issues, we
decided on a few essential criteria:
We needed a quick response time, especially to issues which
affected our productivity.
We needed someone flexible enough to be able to work on non
critical issues outside of normal hours so minimise business
We needed someone who could explain solutions to us in clear
English, with no geekspeak but with adequate explanation and
clarification of issues we needed to be aware of.
We needed someone who was prepared to become familiar with
our set-up and our needs and be able to tailor their support
and advice to what we really require.
We needed a group that was not dependant on one person alone
to provide support so that the service we require can still
be provided even if one person is unavailable.
We needed someone who would be around tomorrow, next year
and beyond. In an industry characterised by short term
operators, we needed the confidence that our IT consultant
will be a stable and consistent presence in our business.
I am happy to say that GB Consulting have satisfied and
indeed often exceeded our expectations with regard to all of
Dr Adam J Hodgkins
Junction Street Medical Associates
Phone: 02 4423 5644